{"id":91,"date":"2013-08-11T19:22:53","date_gmt":"2013-08-11T19:22:53","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=532"},"modified":"2025-09-07T13:00:56","modified_gmt":"2025-09-07T13:00:56","slug":"contact","status":"publish","type":"page","link":"https:\/\/amicicosmetics.com\/fr\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<div class=\"banner has-hover\" id=\"banner-1505239273\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n                                                \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-1201196351\" class=\"text-box banner-layer x50 md-x50 lg-x50 y80 md-y100 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n<h1 class=\"uppercase\">Contactez-nous<\/h1>\n<p><strong>Que vous ayez besoin d\u2019aide pour choisir le bon produit pour vous ou votre petit bout, d\u2019assistance pour une commande, ou que vous ayez une question g\u00e9n\u00e9rale, n\u2019h\u00e9sitez pas \u00e0 demander. Nous serons ravis de vous aider.<\/strong><\/p>\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1201196351 {\n  width: 93%;\n}\n#text-box-1201196351 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1201196351 {\n    width: 95%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-1201196351 {\n    width: 95%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1505239273 {\n  padding-top: 250px;\n  background-color: rgb(182, 155, 198);\n}\n<\/style>\n  <\/div>\n\n\n<div class=\"row\"  id=\"row-1826588626\">\n\n\n\t<div id=\"col-1919804728\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Foire aux questions<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<p class=\"lead\">Veuillez lire notre FAQ avant de nous envoyer un message.<\/p>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-17357977\" class=\"accordion-item\">\n\t\t<a id=\"accordion-17357977-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-refill-my-refillable-brush?\" aria-expanded=\"false\" aria-controls=\"accordion-17357977-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Comment recharger mon pinceau rechargeable ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-17357977-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-17357977-label\">\n\t\t\t\n\n<p><a href=\"https:\/\/amicicosmetics.com\/fr\/blog\/how-do-i-refill-my-refillable-brush\/\">D\u00e9couvrez ici tout ce que vous devez savoir pour recharger votre pinceau.<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1938418820\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1938418820-label\" class=\"accordion-title plain\" href=\"#accordion-item-the-cream-does-not-come-out-of-the-brush-head-properly.\" aria-expanded=\"false\" aria-controls=\"accordion-1938418820-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>La cr\u00e8me ne sort pas correctement de la t\u00eate du pinceau.<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1938418820-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1938418820-label\">\n\t\t\t\n\n<ol>\n<li>Retirez la t\u00eate du pinceau de l\u2019applicateur.<\/li>\n<li>Sous la t\u00eate de la brosse, il y a une section en plastique transparent avec quatre buses par lesquelles la cr\u00e8me est cens\u00e9e passer.<\/li>\n<li>V\u00e9rifiez si cette section en plastique est correctement fix\u00e9e. Si elle est l\u00e2che, cela pourrait \u00eatre la cause du probl\u00e8me.<\/li>\n<li>Nettoyez soigneusement la section en plastique sous le robinet afin d\u2019\u00e9liminer toute obstruction.<\/li>\n<li>Soufflez d\u00e9licatement dans les buses pour vous assurer qu\u2019il n\u2019y a plus aucune obstruction.<\/li>\n<li>Appuyez sur la section en plastique pour la remettre dans l\u2019applicateur jusqu\u2019\u00e0 ce qu\u2019elle soit bien en place.<\/li>\n<li>Faites glisser la t\u00eate de la brosse sur l\u2019applicateur.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-128308712\" class=\"accordion-item\">\n\t\t<a id=\"accordion-128308712-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-delivery-charges-for-orders-from-the-online-shop?\" aria-expanded=\"false\" aria-controls=\"accordion-128308712-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quels sont les frais de livraison pour les commandes pass\u00e9es dans la boutique en ligne ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-128308712-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-128308712-label\">\n\t\t\t\n\n<p class=\"translation-block\">Lisez <a href=\"https:\/\/amicicosmetics.com\/fr\/shipping\/\" target=\"_self\">ici<\/a> tout \u00e0 ce sujet.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1633798223\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1633798223-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-payment-methods-are-accepted-in-the-online-shop?\" aria-expanded=\"false\" aria-controls=\"accordion-1633798223-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quelles m\u00e9thodes de paiement sont accept\u00e9es dans la boutique en ligne ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1633798223-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1633798223-label\">\n\t\t\t\n\n<p class=\"translation-block\">Vous pouvez payer votre commande avec les m\u00e9thodes de paiement que vous trouverez <a href=\"https:\/\/amicicosmetics.com\/fr\/payment-options\/\" target=\"_self\">ici<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3520735820\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3520735820-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-will-delivery-take?\" aria-expanded=\"false\" aria-controls=\"accordion-3520735820-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Combien de temps la livraison prendra-t-elle ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3520735820-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3520735820-label\">\n\t\t\t\n\n<p class=\"translation-block\">La livraison de votre colis peut prendre entre 1 et 6 jours ouvrables, selon le pays dans lequel vous vivez. Tous nos produits sont fabriqu\u00e9s et exp\u00e9di\u00e9s depuis notre usine \u00e0 Veenendaal, aux Pays-Bas (Europe). Consultez les d\u00e9lais de livraison estim\u00e9s <a href=\"https:\/\/amicicosmetics.com\/fr\/shipping\/\" target=\"_self\">ici<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1000601853\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1000601853-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-secure-is-shopping-in-the-online-shop?-is-my-data-protected?\" aria-expanded=\"false\" aria-controls=\"accordion-1000601853-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Quel est le niveau de s\u00e9curit\u00e9 des achats dans la boutique en ligne ? Mes donn\u00e9es sont-elles prot\u00e9g\u00e9es ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1000601853-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1000601853-label\">\n\t\t\t\n\n<p class=\"translation-block\">Toutes les transactions sur nos sites web sont hautement s\u00e9curis\u00e9es gr\u00e2ce \u00e0 l\u2019utilisation du prestataire <a href=\"https:\/\/stripe.com\/en-dk\/payments\" target=\"_self\">Stripe<\/a>. Stripe est conforme \u00e0 la norme PCI, utilise un chiffrement SSL et a \u00e9t\u00e9 d\u00e9sign\u00e9 comme le prestataire de paiement le plus s\u00fbr dans le monde du e-commerce !<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-27095731\" class=\"accordion-item\">\n\t\t<a id=\"accordion-27095731-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-exactly-happens-after-ordering?\" aria-expanded=\"false\" aria-controls=\"accordion-27095731-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Que se passe-t-il exactement apr\u00e8s avoir pass\u00e9 commande ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-27095731-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-27095731-label\">\n\t\t\t\n\n<p>Nous pr\u00e9parons et exp\u00e9dions votre commande avec tout notre amour d\u00e8s que possible. Toutes les commandes sont exp\u00e9di\u00e9es dans un d\u00e9lai d\u2019un jour ouvrable.&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3914279885\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3914279885-label\" class=\"accordion-title plain\" href=\"#accordion-item-become-an-distributor?\" aria-expanded=\"false\" aria-controls=\"accordion-3914279885-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Devenir distributeur ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3914279885-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3914279885-label\">\n\t\t\t\n\n<p>Que faire si je suis int\u00e9ress\u00e9 par la vente des produits AMICI dans ma boutique ?<\/p>\n<p class=\"translation-block\">Veuillez consulter notre page <a href=\"https:\/\/amicicosmetics.com\/fr\/reseller\/\" target=\"_self\">Revendeur<\/a> ou nous contacter.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-311591435\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Envoyez-nous un e-mail<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f18-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"18\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/91#wpcf7-f18-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/91#wpcf7-f18-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"18\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f18-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label>Votre nom (obligatoire)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><label>Votre e-mail (obligatoire)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><label>Votre message (obligatoire)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Envoyer\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"202\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" style=\"font-size:190%;color:rgb(182, 155, 198);\">#AMICI<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<div class=\"social-icons follow-icons full-width text-center\" style=\"font-size:121%\"><span>Suivez-nous sur les r\u00e9seaux sociaux pour plus d\u2019inspiration :<\/span><a href=\"https:\/\/www.facebook.com\/amicicosmetics\" target=\"_blank\" data-label=\"Facebook\" class=\"icon button circle is-outline tooltip facebook\" title=\"Nous suivre sur Facebook\" aria-label=\"Nous suivre sur Facebook\" rel=\"noopener nofollow\"><i class=\"icon-facebook\" aria-hidden=\"true\"><\/i><\/a><a href=\"https:\/\/www.instagram.com\/amicicosmetics\/\" target=\"_blank\" data-label=\"Instagram\" class=\"icon button circle is-outline tooltip instagram\" title=\"Nous suivre sur Instagram\" aria-label=\"Nous suivre sur Instagram\" rel=\"noopener nofollow\"><i class=\"icon-instagram\" aria-hidden=\"true\"><\/i><\/a><a href=\"https:\/\/www.tiktok.com\/@amicicosmetics\" target=\"_blank\" data-label=\"TikTok\" class=\"icon button circle is-outline tooltip tiktok\" title=\"Nous suivre sur TikTok\" aria-label=\"Nous suivre sur TikTok\" rel=\"noopener nofollow\"><i class=\"icon-tiktok\" aria-hidden=\"true\"><\/i><\/a><\/div>\n\n\n\n\n<div id=\"sb_instagram\" role=\"region\" aria-label=\"Instagram feed\"  class=\"sbi sbi_mob_col_2 sbi_tab_col_3 sbi_col_4 sbi_width_resp\" style=\"padding-bottom: 10px;\"\t data-feedid=\"*1\"  data-res=\"auto\" data-cols=\"4\" data-colsmobile=\"2\" data-colstablet=\"3\" data-num=\"12\" data-nummobile=\"6\" data-item-padding=\"5\"\t data-shortcode-atts=\"{&quot;feed&quot;:&quot;1&quot;}\"  data-postid=\"91\" 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data-avatar-url=\"https:\/\/scontent-fra3-1.xx.fbcdn.net\/v\/t51.82787-15\/730853915_18056681741750542_5892538617556385617_n.jpg?_nc_cat=101&amp;ccb=1-7&amp;_nc_sid=7d201b&amp;_nc_ohc=qdDOTGpxBFEQ7kNvwE8WuK5&amp;_nc_oc=AdqjtqHlCJMALyUMt_u2oIobtULxkb9Ezcz1dRlUcEzDY46FzNhOIvN7EWliBKO3v0uBr-d_cNmGu83BtElP__uL&amp;_nc_zt=23&amp;_nc_ht=scontent-fra3-1.xx&amp;edm=AJ-jyNUEAAAA&amp;_nc_gid=0wuIpGrCUsoQi4j-THfeSw&amp;oh=00_AQO8df-AB2xivgaeaYdQX3y8F2NtNYripdr7VAEanfcbZw&amp;oe=6AC989E3\">\n\t\t\t\t\t\t\t\t\t<div class=\"sbi_header_img_hover\"  ><svg class=\"sbi_new_logo fa-instagram fa-w-14\" aria-hidden=\"true\" data-fa-processed=\"\" aria-label=\"Instagram\" data-prefix=\"fab\" data-icon=\"instagram\" role=\"img\" viewbox=\"0 0 448 512\">\n                    <path fill=\"currentColor\" d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 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height=\"50\">\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"sbi_feedtheme_header_text\">\n\t\t\t\t<h3>amicicosmetics<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"sbi_bio\">\ud83d\udc9c Skincare for the next gen<br>\n\ud83c\udfc6 Award-winning brand<br>\n\ud83e\udee7 Gentle, Safe &amp; Fun <br>\n\ud83d\udc97 Join the #girlsloveAMICI<br>\n\ud83c\udf0e Trusted &amp; loved worldwide<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/a>\n<\/div>\n\n\t<div id=\"sbi_images\" role=\"list\"  style=\"gap: 10px;\">\n\t\t\t<\/div>\n\n\t<div id=\"sbi_load\" >\n\n\t<div class=\"sbi-screenreader\" aria-live=\"polite\" aria-atomic=\"true\" data-sbi-feed-status><\/div>\n\n\t\t\t<button class=\"sbi_load_btn\"\n\t\t\ttype=\"button\" >\n\t\t\t<span class=\"sbi_btn_text\" >Charger plus<\/span>\n\t\t\t<span class=\"sbi_loader sbi_hidden\" style=\"background-color: rgb(255, 255, 255);\" aria-hidden=\"true\"><\/span>\n\t\t<\/button>\n\t\n\t\t\t<span class=\"sbi_follow_btn sbi_custom\" >\n\t\t\t<a target=\"_blank\"\n\t\t\t\trel=\"nofollow noopener\"  href=\"https:\/\/www.instagram.com\/amicicosmetics\/\" style=\"background: rgb(64,139,209);\">\n\t\t\t\t<svg class=\"svg-inline--fa fa-instagram fa-w-14\" aria-hidden=\"true\" data-fa-processed=\"\" aria-label=\"Instagram\" data-prefix=\"fab\" data-icon=\"instagram\" role=\"img\" viewbox=\"0 0 448 512\">\n                    <path fill=\"currentColor\" d=\"M224.1 141c-63.6 0-114.9 51.3-114.9 114.9s51.3 114.9 114.9 114.9S339 319.5 339 255.9 287.7 141 224.1 141zm0 189.6c-41.1 0-74.7-33.5-74.7-74.7s33.5-74.7 74.7-74.7 74.7 33.5 74.7 74.7-33.6 74.7-74.7 74.7zm146.4-194.3c0 14.9-12 26.8-26.8 26.8-14.9 0-26.8-12-26.8-26.8s12-26.8 26.8-26.8 26.8 12 26.8 26.8zm76.1 27.2c-1.7-35.9-9.9-67.7-36.2-93.9-26.2-26.2-58-34.4-93.9-36.2-37-2.1-147.9-2.1-184.9 0-35.8 1.7-67.6 9.9-93.9 36.1s-34.4 58-36.2 93.9c-2.1 37-2.1 147.9 0 184.9 1.7 35.9 9.9 67.7 36.2 93.9s58 34.4 93.9 36.2c37 2.1 147.9 2.1 184.9 0 35.9-1.7 67.7-9.9 93.9-36.2 26.2-26.2 34.4-58 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